Introducing our new Click & Collect Service

Can't find what you're looking for in store?

At Welland Valley Feeds we've been sourcing customer special order requests for many years, whether you've got a reptile that needs sand or you've got a thing for polka dot wellies, we'll do our best to find you that item. Due to the popular demand for this service we're excited to announce we are now adding an online "Click & Collect" experience.

Tell me more...

This means you'll be able to choose at your leisure from thousands more items that we can't physically keep on site on a daily basis. 

Collection times

As the items on our Click & Collect site are not typically stored on site there may be lead times of 1-4 working days for an item to be available for collection. 

Testing...testing...

We're offering this service in a public testing phase at the moment, so whilst every effort has been made to ensure your order goes smoothly, if you do run into any problems we'll be on hand to help. You can easily reach out to us here with any queries. We'd also love to hear of any feedback that can help improve the service. 

 

How does Click & Collect work?

 Step 1

When choosing a click & collect item you will see on the product page the estimated amount of time until the product will be ready. Most items are ready between a couple of hours and 4 days. 

Step 2

In the checkout you will be able to select your collection date. This date is provisional until we confirm the item is ready.

Step 3

We'll send you an email notification when your item is ready to collect in store.

 

Step 4

When collecting from our store bring along your collection code or proof of ID matching the details given on your order.